Sterling Cleaning Inc – SMS Privacy Policy

Last updated: 02/04/2026

This Privacy Policy describes how Sterling Cleaning Inc (“we,” “us,” or “our”) collects, uses, and protects your information when you opt in to receive SMS or MMS messages from us.

1. Information We Collect

When you opt in to receive text messages from Sterling Cleaning Inc, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Basic messaging interaction data (such as message delivery and response information)

2. How We Collect Information

We collect information when you:

  • Submit your phone number through our website or online forms

  • Opt in via a web form, QR code, keyword, or other consent-based method

  • Communicate with us via SMS

3. How We Use Your Information

We use your information solely to:

  • Send service-related messages, reminders, updates, or promotional communications

  • Respond to inquiries and provide customer support

  • Improve our messaging services and communication experience

4. Consent

By providing your mobile phone number, you expressly consent to receive text messages from Sterling Cleaning Inc. Consent is not a condition of purchase.

5. Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further texts will be sent unless you re-opt in.

6. Message Frequency

Message frequency may vary depending on your interaction with our services.

7. Message & Data Rates

Message and data rates may apply. Please check with your mobile carrier for details.

8. Data Sharing

We do not sell or rent your personal information. We may share your information with trusted service providers who assist in delivering our SMS communications, solely for that purpose and under strict confidentiality obligations.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

9. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission or storage system can be guaranteed to be 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will become effective upon posting.